Shipping policy
Shipping Policy – Fitza
Last updated: 8 August, 2025
Thank you for shopping with Fitza, your home for fitness and wellness products. Below is everything you need to know about our shipping process.
📦 Order Processing
• All orders are processed within 1–5 business days after payment is confirmed.
• Orders are not shipped or delivered on weekends or holidays.
🌍 Shipping Times
We ship worldwide. Since we work with global suppliers, delivery times may vary depending on your location.
Note: Delivery time does not include processing time.
🚚 Tracking Your Order
• You’ll receive a tracking number via email once your order ships.
• Tracking updates may take a few days to appear, especially for international shipping.
⏳ Delays
Sometimes delays may occur due to:
• Customs processing
• Global supply chain issues
• Weather or holiday surges
We do our best to keep you updated, but we appreciate your patience if delays happen.
📬 Wrong Address
Please make sure your shipping address is correct when placing the order. If an incorrect address is provided and the item is returned or lost, we are not responsible for reshipping or refunding the order.
🌎 International Customs & Fees
• International orders may be subject to customs duties or taxes upon arrival.
• These charges are not included in our prices and are the customer’s responsibility.
❓ Questions or Concerns?
If you need help with shipping, tracking, or delivery, contact us at:
📧 storefitza@gmail.com
We’re happy to help!