Terms of service
Welcome to Fitza, your go-to source for fitness and wellness products. Please read these Terms of Service carefully before using our website or purchasing from us. By visiting our site or buying something, you agree to the terms below.
1. Overview
This website is operated by Fitza (founded by Gurjot & Yuvraj). Throughout the site, the terms “we”, “us”, and “our” refer to Fitza. We offer this website and services to you, the customer, under the condition that you accept all terms, policies, and notices stated here.
2. Online Store Terms
By using our site, you confirm that:
• You are at least the age of majority in your region, or you have permission from a guardian.
• You will not use our products for illegal or unauthorized purposes.
3. Product Information
We try to make sure all product descriptions, pricing, and images are accurate. However, we can’t guarantee everything will always be 100% error-free. We may update or change product info at any time.
4. Shipping & Fulfillment
• Shipping Times: Delivery may take 3–20 business days depending on your location.
• Tracking: Most orders include a tracking number.
• Delays: Customs or supplier issues may cause unexpected delays. We’ll do our best to keep you updated.
5. Returns & Refunds
Please see our Return Policy [link to it] for full details.
Generally:
• You have 30 days to request a return after receiving your order.
• Items must be unused, in original packaging, with proof of purchase.
• Returns must be approved before being sent back.
• Sale items, gift cards, or personal care products are non-returnable.
6. Payments
We use secure payment providers. All billing information must be accurate. If your payment fails or appears fraudulent, we may cancel your order.
7. Third-Party Tools & Links
Our store may link to third-party services or websites. We are not responsible for their content, policies, or actions.
8. Account Information
You are responsible for keeping your account details (email, password) safe. Let us know if you notice unauthorized activity.
9. Changes to Terms
We may update these Terms at any time. Check this page regularly for updates. Your continued use of our store means you agree to the current terms.